We offer the following services to businesses
of all sizes:
 
   Writing
 
   Communications Consulting
 
   Marketing Communications
 Planning
 
Services available from our associates:
 
   Web Site Design/Redesign
 
   Graphic Design
 
   Commercial Illustration
 
   Corporate Identity Design
 
   Strategic Brand and Design
 Communications
 
Project Descriptions

CVE/MITRE Corporation, Bedford, MA, September 1999-Present
Contract marketing and communications consulting work includes conceptualizing, writing, and editing numerous Web, marketing collateral, print news, and other projects for the Common Vulnerabilities and Exposures (CVE) project at cve.mitre.org. As Marketing Communications Manager, responsible for developing annual CVE marketing plan and managing related activities including trade shows, placement of news stories, direct mail, development of new collateral and Web materials, outreach programs, etc. Also, developing topics and writing the news, calendar, homepage updates, and other marketing-related sections of the CVE Web site on a daily basis, along with writing and issuing the CVE-Announce e-Newsletter.

CCE/MITRE Corporation, Bedford, MA, September 2006-Present
Contract marketing and communications consulting work includes conceptualizing, writing, and editing numerous Web, marketing collateral, print news, and other projects for the Common Configuration Enumeration (CCE) project at cce.mitre.org. As Marketing Communications Manager responsible for developing annual CCE marketing plan and managing related activities including trade shows, placement of news stories, direct mail, development of new collateral and Web materials, outreach programs, etc. Also, developing topics and writing the news, calendar, homepage updates, and other marketing-related sections of the CCE Web site.

CWE/MITRE Corporation, Bedford, MA, September 2006-Present
Contract marketing and communications consulting work includes conceptualizing, writing, and editing numerous Web, marketing collateral, print news, and other projects for the Common Weakness Enumeration (CWE) project at cwe.mitre.org. As Marketing Communications Manager responsible for developing annual CWE marketing plan and managing related activities including trade shows, placement of news stories, direct mail, development of new collateral and Web materials, outreach programs, etc. Also, developing topics and writing the news, calendar, homepage updates, and other marketing-related sections of the CWE Web site on a daily basis, along with writing and issuing the CWE-Announce e-Newsletter.

CME/MITRE Corporation, Bedford, MA, September 2005-Present
Contract marketing and communications consulting work includes conceptualizing, writing, and editing numerous Web, marketing collateral, print news, and other projects for the Common Malware Enumeration (CME) project at cme.mitre.org. Responsible for developing annual CME marketing plan and managing related activities including trade shows, placement of news stories, direct mail, development of new collateral and Web materials, outreach programs, etc. Also, developing topics and writing the news, calendar, homepage updates, and other marketing-related sections of the CWE Web site as needed, along with writing and issuing the CME-Announce e-Newsletter.

OVAL/MITRE Corporation, Bedford, MA, February 2002-2006
Contract marketing and communications consulting work includes conceptualizing, writing, and editing numerous Web, marketing collateral, print news, and other projects for the Open Vulnerability Assessment Language (OVAL) standardization effort at oval.mitre.org. Researched, designed messaging, and wrote all pages of the OVAL Web site during that time period. As Marketing Communications Manager was responsible for developing annual OVAL marketing plan and managing related activities including trade shows, placement of news stories, direct mail, development of new collateral and Web materials, outreach programs, etc. Also, developing topics and writing the news, calendar, homepage updates, and other marketing-related sections of the OVAL Web site on a daily basis.

 

MITRE Corporation, Bedford, MA, May 1999-October 1999; part-time as of March 2000-Present
Contract writing and communications consulting work includes conceptualizing, writing, and editing numerous corporate Web, intranet, and print news, marketing, and corporate communications projects. Also, developing communications plans for technical and corporate projects and services.

Less-Stress, Inc., Wilmington, MA, November 2003
Researched, wrote, and designed list of services data sheet.

RobergeDesign, Chester, NH, November 2003
Researched and wrote "Pricing" section and "How-to Compare Estimates for Website Work" page for RobergeDesign.com Web site. Also developed messaging and wrote two direct mail pieces, one directed to prospects without Web sites and one directed to prospects with outdated Web sites.

Less-Stress, Inc., Wilmington, MA, August 2003
Provided quick-turnaround freelance proofreading/copyediting services for company's external Web site. Also provided communications and marketing critique of site layout, organizational flow, and messaging.

Triad-Engineering Corporation, Woburn, MA, June 2000
Organized information, developed messaging, and wrote text for corporate identity display folder brochure. Also, rewrote and edited 1 of 5 high-level inserts.

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Arthur D. Little, Inc., Cambridge, MA, August 1999
Provided quick-turnaround freelance proofreading/copyediting services for Arthur D. Little, Inc.'s Q-3 1999 Prism general business topics publication.

Amherst Computer Solutions, Inc., Amherst, NH, May 1999
Wrote and edited Amherst's corporate backgrounder publicity text for use in Web and print marketing.

Metcalf & Eddy, Wakefield, MA, March 1999-June 1999
Contract technical writing work included researching and writing six user manuals and associated documentation for integrated Oracle-based Accounting, Procurement, Receiving, Billing, Tracking, and Distribution system for users at various corporate sites worldwide. Contract was extended on a part-time basis for the final two months.

Arthur D. Little, Inc., Cambridge, MA, April 1999
Provided quick-turnaround freelance proofreading/copyediting services for Arthur D. Little, Inc.'s Q-2 1999 Prism general business topics publication.

Zwicker & Associates, P.C., Andover, MA, January 1999
Rush work included conducting research, organizing information, and writing proposal text under quick-turnaround rush deadline. Proposal text included targeted explanations of client's technology and professional services and capabilities.

Arthur D. Little, Inc., Cambridge, MA, January 1999
Provided quick-turnaround freelance proofreading/copyediting services for Arthur D. Little, Inc.'s Q-1 1999 Prism general business topics publication.

Zwicker & Associates, P.C., Andover, MA, November-December 1998
Conducted interviews, organized information, and wrote text for proposal to financial services industry prospect under extremely tight deadline.

Arthur D. Little, Inc., Cambridge, MA, October 1998
Provided quick-turnaround freelance proofreading/copyediting services for Arthur D. Little, Inc.'s Q-4 1998 Prism general business topics publication.

Zwicker & Associates, P.C., Andover, MA, September 1998-October 1998
Conducted research, developed messaging, and wrote copy for three information fact sheets.

Zwicker & Associates, P.C., Andover, MA, September 1998
Conducted interviews, organized information, and wrote copy for Annual Report.

Zwicker & Associates, P.C., Andover, MA, August-September 1998
Conducted research and interviews, organized information, and wrote proposal text under extremely tight deadline. Proposal text included explanations of client's technology and professional services capabilities. Also, coordinated printing and binding of final document.

LJR Communications Design, Boston, MA, July 1998
Provided editorial services for copyediting and proofreading of user-conference signage.

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Sybase, Inc., Concord, MA, August 1997-July 1998
As part of contract providing editorial services, managed internal creative group's proofreading/ copyediting function for software product packaging, white papers, data sheets, online publications, data cards, CD-ROMs and packaging, booklets, user manuals, user conference materials, license agreements, the annual report, etc. Also, magazine staff proofreader for January 1998 and April 1998 editions of Sybase's quarterly Powerline magazine.

Taylor Imaging, Boston, MA, May 1998
Organized material and rewrote and edited client copy for presentation/speech to an audience of software users at a high-technology conference.

Sybase, Inc., Concord, MA, April 1998
HTML work to convert April 1998 edition of Powerline magazine for posting on the Sybase Web site included extracting text from original Quark files, separating and converting articles/magazine sections into .txt files, and completing HTML text coding for all articles, columns, etc.

Sybase, Inc., Concord, MA, February 1998
HTML work to convert January 1998 edition of Powerline magazine for posting on the Sybase Web site included extracting text from original Quark files, separating and converting articles/magazine sections into SimpleText files, completing HTML text coding for a number of articles, and inserting HTML tags for all Sybase trademarks.

Sybase, Inc., Concord, MA, October 1997
Contributed one article and the "Product News" column to the Fall 1997 edition of Sybase's quarterly Powerline magazine. This magazine is also published online on the Sybase Web site.

Thomson Financial Services-Electronic Settlement Systems, Boston, MA, July-October 1997
Developed topics, wrote articles, and coordinated production of four-page global newsletter and three two-page regional inserts. Also, coordinated with graphic designer for layout of newsletter and inserts.

Zwicker & Associates, P.C., Andover, MA, July-September 1997
Developed creative concepts and wrote copy for corporate image brochure. Coordinated with graphic designer to link visuals and other design elements with concepts and text.

Nihas Institute, Nashua, NH, January 1996
Rewrote and edited client copy for advertisement in a high-technology magazine.

Robert Pappalardo & Associates, Reading, MA, October 1995
Promotional writing and communications consulting included developing and writing a press release and assisting in the development of a media presentation kit. Also, assisted in concept development and wrote copy for promotional direct mail piece.

The United States-Kuwait Redevelopment Corporation, Burlington, MA, March-April 1991
Organized, wrote, and formatted sales presentation/proposal and correspondence to Kuwait Embassy officials and Kuwait Ambassador to the United States under extremely tight deadlines.

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